OUR MISSION

Helping businesses
maintain success

Sometimes the biggest brands ignore the most important thing: their product and/or service is made successful by their users but with turning away from it, customers can also ruin any successful brand. The key to the success of a product or a service is to attract the users, make their life easier, and make the tasks more enjoyable. A satisfied user is the only one loyal user.
Please play the video or download PDF.

Our mission

Helping businesses
maintain success

Sometimes the biggest brands ignore the most important thing: their product and/or service is made successful by their users but with turning away from it customers can also ruin any successful brand. The key to the success of a product or a service is to attract the users, make their life easier, and make the tasks more enjoyable. A satisfied user is the only one loyal user.
For more information please play the video or download PDF.

Our mission

Helping businesses
maintain success

Sometimes the biggest brands ignore the most important thing: their product and/or service is made successful by their users but with turning away from it customers can also ruin any successful brand. The key to the success of a product or a service is to attract the users, make their life easier, and make the tasks more enjoyable. A satisfied user is the only one loyal user.
For more information please play the video or download PDF.

We’ve seen and helped a lot of successful and unsuccessful businesses over the past few years. Behind the success or failure there are tons of different factors from the digital products to non-digital services, well-organised to poor processes, broken communication or a series of bad business decisions. At UX Guerrilla, we recognised that a significant part of companies in the UK are blind to realise and resolve user focused problems. The poorly thought out company hierarchy, micro-management, insufficient product knowledge, slow decision-making or bad response makes things worse when they face the problems and look for a solution.

Unfortunately, the COVID-19 pandemic and the BREXIT have brought forward several system-level problems, many new challenges that have never been seen before that need to be answered immediately, and previously unknown problems need to be eliminated. This is not easy for even the largest ones: no protocol to answer special challenges, communication errors and/or inadequacies, problem-solving imperfections, many incomprehensible and ill-considered business decisions from the user’s/customer’s point of view. However, complex and well-thought-out answers must be given to complex problems. UX Guerrilla can help with that.

UX Guerrilla helps to uncover the real source of problems, simplify business processes and thinking, find the root cause to the problems and finally bring the customer and user to the center. We believe real problem solving is when the business recognises and responds quickly to the user frustrations. That’s the key to the success business.

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our strengths

EFFECTIVE

We do not need a predefined and soft screenplay to uncover issues. We believe that we are doing the right things as we have numerous satisfied and continuously returning clients.

EFFICIENT

UX Guerrilla focuses on the issues and how to solve them. We believe that we do things right as many of our clients were able to achieve the peak of their performance.

HONEST

We listen, communicate, educate and help businesses to achieve success. Our analysis gives you an honest overview, suggests what to do, then you can decide what the best solution is for your business and users.

We’ve seen and helped a lot of successful and unsuccessful businesses over the past few years. Behind the success or failure there are tons of different factors from the digital products to non-digital services, well-organised to poor processes, broken communication or a series of bad business decisions. At UX Guerrilla, we recognised that a significant part of companies in the UK are blind to realise and resolve user focused problems. The poorly thought out company hierarchy, micro-management, insufficient product knowledge, slow decision-making or bad response makes things worse when they face the problems and look for a solution.

Unfortunately, the COVID-19 pandemic and the BREXIT have brought forward several system-level problems, many new challenges that have never been seen before that need to be answered immediately, and previously unknown problems need to be eliminated. This is not easy for even the largest ones: no protocol to answer special challenges, communication errors and/or inadequacies, problem-solving imperfections, many incomprehensible and ill-considered business decisions from the user’s/customer’s point of view. However, complex and well-thought-out answers must be given to complex problems. UX Guerrilla can help with that.

UX Guerrilla helps to uncover the real source of problems, simplify business processes and thinking, find the root cause to the problems and finally bring the customer and user to the center. We believe real problem solving is when the business recognises and responds quickly to the user frustrations. That’s the key to the success business.

UX Guerrilla helps you to understand users’ voices and expectations, we make the product/solution more usable to anyone as our Usability & Accessibility tests will show the usability issues and what further improvement is required.To explore user’s behaviour and help with higher conversions we do CX/Conversion Analysis. Sometimes you only to simplify or rethink an existing solution or process rather than to design or build a new system. In this case we provide help in Solution Optimisation.

If a company needs a better business process, production, social media and communication management or a more effective training structure, UX Guerrilla can help to do a Business Experience analysis and suggest a feasible and achievable plan. UX Guerrilla experts are able to help build new solutions from scratch and provide a very thorough UX Design & Research to make the proper business decisions. Let UX Guerrilla do a Digital Transformation plan for your business to move on to a digitised future and give better and higher quality of user experience to customers in a more efficient way.

We provide

B2B and B2C
Services

The key to the success of a product or a service is to attract the users, make their life easier and make the tasks more enjoyable.

We do

online classroom
trainings

We're not just an agency but also a training academy. Find more details about our trainings which are created for businesses or individuals.

testimonials

What Our Clients Say

5-star-rating

“So grateful to UX Guerrilla for helping us to improve the company’s conversion rate which significantly increased our online sale. Agency provided a high standard and very effective service, highly recommend them.”

Nick

Business Owner

“UX Guerrilla found the way to escape from the bad technical issues of our system. After a deep analysis and reviews they uncovered the real source of problem. UX team worked hard but it was worth it, our business runs smoothly now.”

Anne

General Manager

“That was a very intense course to improve my exist knowledge and get practice in real projects which will fit very well into my portfolio. Useful training for mid-level developers. I really enjoyed.”

Thomas

Developer

“It was a very useful training which tought us how to use different techniques to making decisions and resolve problems in all segments of our life. Definitely recommended for everybody.”

Julie

Supervisor

“We all really enjoyed this course as got lots of useful advice how to improve our users’ satisfaction, learnt about how to discover and resolve users’s problems and how efficient the design thinking methods to make our mobile app more user friendly.”

Mark

Team Leader

“We hired UX Guerrilla to do usability and accessibility tests on our newly developed internal-use software. UX Guerrilla helped us to reduce significantly the error rate and that speeded up the development process too.”

Hannah

Product Manager

“UX Guerrilla was hired to help us to increase the business success, improve our team effort and moral also the customer satisfaction. Highly recommend them, it was worth every pennies.”

John

Company Director

“I’ve got so many interesting information about UX during this training and now I feel that I got enough knowledge to deciding to start a new career and move to this very exciting new field, thanks to UX Guerrilla!”

Jennifer

Student

“Digital transformation was a really exciting journey. UX Guerrilla was a good choice as they have the expertise to understand our business needs and goals, they provided presentations and trainings for us before they led our company to the digital world.”

Steve

Business Owner

“Very useful training, tutor was very professional in this subject, agile process was very well explained, easy to learn how to work in agile environment and is not just useful for developers but in all fields of the businesses.”

Harry

Developer

“We had a very interesting and helpful training. We’ve been trained for problem solving and decision making methods, identifying issues, SWOT and root cause analysis, decision tree technique and much more. Thanks to UX Guerrilla, we really enjoyed!”

Michelle

UX Researcher

“Thanks for the great experience within UX and UXR. They show our company the right way to achieve the project success. We look forward to doing more interesting projects with UX Guerrilla in the future.”

Kathy

User Researcher

“I learned a lot of this course. Thanks for the great experience and the opportunity to try myself, now I’ve got enough confidence to start a new career in UX design.”

Jessica

Student

“This course was very thorough and interesting. Good examples have been shown that helped me to understand why an agile work environment make the team more effective. I really enjoyed it.”

George

Head of UX

“That was a real help from UX Guerrilla and a great opportunity to transform our product into digital solution so we can reach our customers more effectively world wide.”

Martin

Head of Development

“UX Guerrilla helped to localise and analyse the source of problem in our workflow, since the issues have been resolved our sales team and customer service are much more effective which raised the business conversion rates.”

Kevin

PR & Marketing Manager

“What UX Guerrilla does that is the ideal way for brainstorming. We all got inspired by UX Guerrilla creativity, enthusiasm and devotion to their job. Thank you for staying open-minded about the new trends in the world of design thinking.”

Mike

Head of UI Designer

“Great agency to work with. They are really good at what they do, UX Guerrilla not just optimised the conversion rate but the business and customer experience have improved as well. Truly success! Thanks to the amazing team at UX Guerilla.”

Amelia

Deputy Director